Frequently Asked Questions


FAQs

Our FAQs are here to answer any questions
you might have about us.

What is the lead-time to manufacture a new product?

We operate to an average of 7-14 working days lead-time from product acceptance on packaging. Displays lead-times are based on the size and scale of the project and the execution timelines.

Will I have to pay any set-up costs?

With any new job there are set-up costs that need to be considered. We will provide you with costings on your product quotation.

How do you get my branding and graphic design onto my packaging or display?

Our team then take your artwork file and develop your packaging or display to make it press ready. For final checking and approval, we will provide you with an artwork proof. Once the proof is approved we will then begin printing and production of your product.

Do you provide product samples?

Yes – absolutely! Once our quotation is accepted we will provide you with a product sample to approve prior to manufacture.

How long does it take to get a quotation?

We can usually get a quote to you within 24-48 hours. More technically complex requirements or displays require additional time because of the detail required. Our sales representative will manage this process on your behalf so we get all the information we need to get you an accurate quote as fast as possible.

Do you have minimum order quantities?

Not always, although shorter runs can be costly. We prefer to work with you to decide the most cost-effective way we can deliver your product.

Where does Cardboard Impact supply into?

We have an extensive network across Australia with factories in Australia, China and Poland that enable us to deliver product all around the world every day.

Can someone from Cardboard Impact visit me?

Absolutely! We have sales reps based throughout Melbourne - please call us on +613 9818 1144